Resource library
Talk it through with other designers: UX Research discussions →
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Template
Empathy map template (Miro)
Capture what a user says, thinks, does and feels on one page to build shared understanding in your team.
miro.com
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Template
Customer interview play and template (Atlassian)
A step-by-step play for planning and running customer interviews, with prep notes and a question guide your team can reuse.
www.atlassian.com
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