Senior Product Designer

Alloy is where you belong!

Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world's leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.

Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of Inc. Magazine’s Best Workplaces, Forbes America’s Best Startup Employers, Best Fintech to Work for by American Banker, year after year.

Check out our investors and read more about us here.

About the team

Design at Alloy decides which problems are worth solving and then solves them. Product Designers own the end-to-end jobs our customers hire Alloy to do, like building and testing fraud policies, investigating cases, and responding to sudden fraud attacks, even when those jobs span multiple features, teams, and systems. We are working to make complex business software that feels like a consumer-grade tool our users love.

Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite three days a week.

What you'll be doing

As a Senior Product Designer you will move across Alloy's core workflows wherever the most important user problems are. You'll find the problems worth solving, build the case for them, and see the solution all the way through to adoption.

Own end-to-end jobs to be done across the Alloy product, building deep expertise in fraud, compliance, and how risk teams actually work through product usage data, customer conversations, and support context

Identify the user behaviors most important to change, build a theory of success for each change, and track progress with data

Set a vision for your workflows and build the business case for it, shaping roadmap decisions with Product Managers while delivering value in increments

Pick the tool that gets to the outcome fastest: a whiteboard to align, a deck to persuade, Figma to explore, or the code itself when building is the quickest path

Partner with engineers from first concept through handoff, and rigorously QA your work, accessibility included, before it reaches customers

Plan each release, put it in front of early adopters, and use their feedback to take features to general availability

Raise the craft bar across information architecture, interaction design, visual design, and UX writing, evolve Alloy's design system, and sharpen the team's work through critique

Who we’re looking for

Must-haves:

7+ years of product design experience on complex B2B or data-heavy products including flows that are hard to automate

Experience across the full design process, from user research and prototyping through interaction design, visual design, and usability testing

A portfolio that shows simple solutions to complex problems, strong product judgment, and an eye for detail

Confidence with technical concepts, including a working knowledge of semantic HTML, accessibility principles, and design systems

A track record of forming a point of view, adjusting it quickly as new information arrives, and moving cross-functional partners without formal authority

A low-ego, team-first approach: curious, open to feedback, and invested in the people who